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What type of printers will I be able to interface with using my APM?
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The APM has direct drivers for the following printers.
- Agfa d.Lab (1, 2, 3)
- Agfa MSC (101, 200, 300)
- Fuji Frontier (330, 340, 350, 370, 390, 500, 550, 570, 590)
- Gretag Masterflex Digital
- SMI MarKo (MK4, MK6, MK10)
- SMI Masternet
- SMI Master Plus
- Kis Photo-Me DKS 1510, 1530, 1550 and 1770
- Konica QD-21
- Konica Super (R1, R2, R3)
- Noritsu QSS (2701, 2801, 2901, 30xx, 31xx, 32xx, 33xx)
- Noritsu DDP (410, 610, 421, 610, 621)
- All Kodak DLS minilabs via Graphx Xconnect interface
- All other minilabs via generic hotfolder interface.
- All dye sublimation printers (Copal, Shinko, Mitsubishi, Hi-Touch, Sony, Kodak, etc.) via Windows driver interface
- All inkjet & color laser printers (Epson, Canon, HP, Xerox, Indigo?, etc.) via Windows driver interface
If your printer and/or desired interface is not listed, please feel free to contact us as we have connected to most every make and model of digital minilab.
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2: |
Why do I need a Print Station?
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If you have more than one APM, the Print Station can be used to manage the orders from multiple kiosks.
If you have an APM Photos License or are using remote Kiosks, the print station is required to collect the orders
If a single dye sub printer is to be shared between APMs, a print station is highly recommended for managing the orders.
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3: |
What are the advantages of connecting my APM to the Internet?
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Many. If the system is connected to the Internet, then you can take full advantage of the APM ProfitWatcher system. As the kiosk is used and orders are places, statistical data uploads to the APM ProfitWatcher site, where you can use your secure login connection to view the activity and usage of you APM(s) in real time. From this data reports can be run to help maximize usage and profitability of your APM systems. Also if you need any sort of technical support for configuration or otherwise, our support team can login to your machine and assist you.
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4: |
How can I setup kiosks at remote locations and send orders back to my lab?
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Using the APM Order Agent (aka APM Anywhere) service, your remote APMs can be configured with this add-on feature to upload to a machine running the Print Station at your lab. Or you can setup an FTP server on your own and configure your APM to upload to this FTP server where the Print Station at your printing lab can accept and print these orders.
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5: |
I filled out my site survey a long time ago and have since changed my prices and added a dye sub printer. How do I change/add/modify my product offerings and configure my express prints to go to my dye sub printer?
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You can add/delete/modify your products and features and printing methods using the Setup Wizard tool and the Configuration Manager.
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6: |
Since I have my APMs connected to the Internet, should I load any sort of software to protect my system?
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Yes, while Lucidiom, Inc. cannot directly support software supplied by a third party, it is recommended that any system connected to the Internet have Antivirus and Firewall software installed and updated regularly. Please note, that in some instances certain ports can protocols will need to be opened to communicate with other devices such as minilab printers, etc.
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7: |
I would like to change some text strings on the screens of my software. Is this possible?
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Yes, some of the most common text strings can be edited in the Setup Wizard. Text strings that cannot be edited in the Setup Wizard can still be changed. Please contact Lucidiom, Inc. Technical Support for instructions on how to do this.
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8: |
I have the Greeting Card Module for my APM(s). Can I load and/or create my own templates?
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Yes, we have a specification document available to our customers with the Greeting Card modules that provides instructions on creating your own templates that can be used via the APM software.
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9: |
I have several products that I want to display on my APM, but they are not on the pull down list of available products. How do I offer them?
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Give support a call or email them the size you would like to offer. We can then create a product for you that will also show up on the APM ProfitWatcher so you can collect statistics on this as well.
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10: |
What are the best ways I can upsell more prints with the APM?
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Turn on the quick order options for every single screen. Offer price breaks. Set different pricing structures based on your fulfillment. If you have several APMs, set some up for express only and some up for those customers who like to spend time editing and manipulating the images for printing.
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11: |
What other things can I do with my APM?
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There are lots of add-on options, such as flatbed scanning, passports, greeting cards, gifting, and many other features. Contact sales for pricing and options.
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12: |
Where can I get more technical information about the APM?
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Login to the Lucidiom support site with your APM Network credentials. Once you have logged in, you will have access to manuals, how-to guides, updates, and other information to help you maximize the use and profitability of your APM.
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